Please join Cartus’ Executive and Supply Chain Management teams as we recognize our Diamond and Platinum sponsors in a remarkable opening reception on Monday, October 15th at Chihuly Garden and Glass. Network with old friends and new while sipping cocktails and enjoying plentiful food stations! Marvel in the wonder of stunning glass creations by Washington native, Dale Chihuly, and enjoy the breathtaking views of the Space Needle from the glass house and outdoor garden.
Cartus is proud of the collaboration and alliances we share with the companies that make up the Cartus Global Network. During the opening general session on Monday afternoon, Mike Brannan, Senior Vice President of Supply Chain, will provide a company update and discuss the vital role our valued supply chain plays in achieving new heights. We will hear from Cartus leadership on technology and how we can act now to shape the future. We will also pay special tribute to our Diamond Level sponsors for their generous, ongoing support of the conference, as well as present the Global Citizenship and Move for Hunger awards.
On Tuesday morning, join Mike Brannan, Senior Vice President of Supply Chain, as he offers insights into driving service to exceptional levels and exceeding customer expectations. Innovation Awards will also be celebrated as we kick off a productive day of learning and anticipation of our Masters Cup winners!
NETWORK BREAKOUT MEETINGS
Don’t miss this opportunity to dive deeper with your Cartus Supply Chain team to focus on areas critical to relocation success. These sessions will provide you with valuable concepts with which to improve performance, be innovative, and overcome challenges.
Tuesday afternoon sessions include:
- International Household Goods
- Destination Services
- Temporary Housing
- Domestic Household Goods and Car Carriers
- Specialized Networks
Join colleagues and friends for a waterfront run in Seattle on Tuesday morning at 6:30 am. Click here to see the 3 mile running route. To participate and prime your energy level for the day’s events, please select the complimentary Conference Run during the registration process.
Note: Participants will be asked to sign a Cartus waiver and submit to Cartus prior to participation
Experience the energy and join Cartus as we recognize our network members and their extraordinary achievements and service excellence delivered throughout the past year. The Cartus Supply Chain Management team will present awards in Silver, Gold and Platinum categories. We will top off the night by revealing the recipients of the Cartus Masters Cup awards.
CARTUS MASTERS CUP
The Cartus Masters Cup is the most prestigious award that is bestowed on a Cartus Network Member and is presented annually to the top-performer in each service category. Based on the nature of services provided, the Cartus Global Network is classified in two broad categories: “All things moving,” and “All things home-related.” The awards will be presented to the network provider who has achieved exceptional quality standards and demonstrated outstanding performance and commitment as outlined below:
- Recognized as a Platinum or Gold “Commitment to Excellence” award winner in 2018, and consistently achieves the highest levels of customer service and overall satisfaction service results.
- Demonstrated collaboration and partnership in developing business strategies that provides Cartus’ customers with cost-effective approaches and innovative solutions.
- Maintains a strong commitment to Cartus’ vision and values – specifically our mission to come to work every day to help our customers and clients succeed.
COMMITMENT TO EXCELLENCE
The Commitment to Excellence awards are presented to service providers who master the Cartus performance criteria across a broad spectrum of metrics in support of all Cartus business segments. Awards presented are based on rolling 12 service results from July 1, 2017 to June 30, 2018 and will be presented in the following categories:
Platinum recognition is the highest achievement level for overall performance. This award recognizes network members who obtain 95% or above overall favorable service results
Gold recognizes network members who achieve between 92% and 94.9% overall favorable service results
Silver recognizes network members who achieve between 90% and 91.9% overall favorable service results
GLOBAL CITIZENSHIP AWARD
Cartus created the Global Citizenship Award to help gain and promote a deeper appreciation for how our suppliers contribute to others. Winners exemplify our core values of service, collaboration and respect – all fundamental to being a good global citizen.
Awarded annually, the Global Citizenship Award identifies three individuals or companies for outstanding contributions that made an impact on the health, welfare and safety of others, and/or improvements in a communities’ quality of life on a national or international level.
This spirit of giving back to customers, co-workers, neighbors and communities has led Cartus to numerous awards from external organizations, but more importantly, it is this commitment and value that truly sets us apart.
MOVE FOR HUNGER AWARD
There are 795 million people across the globe who face hunger each and every day. Meanwhile, 40% of the food we produce is lost or wasted. Move For Hunger is mobilizing the relocation industry to address this paradox. Since 2009, Move for Hunger has rescued and delivered more than 10.5 million pounds of food – that’s enough to provide 8.5 million meals – to food banks nationwide. The organization currently works with thousands of moving and relocation professionals across the United States and Canada who are committed to fighting hunger and reducing food waste. This award will be presented by Adam Lowy, Founder of Move for Hunger, recognizing a U.S. domestic mover and temporary housing provider who have delivered the most food through Q3 2018.