| 6:00 a.m - 7:00 a.m. |
Conference RUN
(Activity is optional) |
| 7:00 a.m. - 4:00 p.m. |
Conference Registration and Information |
| 7:30 a.m. - 8:30 a.m. |
Breakfast Buffet |
| 8:30 a.m. - 10:00 a.m. |
General Session |
| 10:15 a.m. 11:15 a.m. |
Rotating Workshops:
• Working Effectively Across Cultures
• Customer Service to Customer Experience |
| 11:30 a.m. - 12:30 p.m. |
Rotating Workshops:
• Working Effectively Across Cultures
• Customer Service to Customer Experience |
| 12:30 p.m. - 1:30 p.m. |
Luncheon |
| 2:30 p.m. - 3:30 p.m. |
Executive Forum
(By invitation only) |
| 2:00 p.m. - 5:00 p.m. |
Learning Circuit Roundtable Sessions |
| 6:30 p.m. - 8:30 p.m |
Closing Networking Celebration - House of Blues
(Event is included with conference registration. Transportation will be provided.) |